Do you offer custom designs?

Yes! Share your inspo, theme/colors & we will take it from there! If you have something specific in mind we can work with that too!

How far in advance should I book?

We ask that you book at least 10 business days in advance for custom balloon installs - if booked closer to event, you will be charged a rush fee.

For Grab & Gos we ask for a 48-72 hour notice - because these are smaller designs we just want to make sure we have the colors + other elements in stock.

If next day pick up is needed we will need to work around current color availability.

Do you require a deposit to book?

Yes - we will charge you 50%* of total service fee. Remaining payment is due day before event.

*non-refundable

Do you charge a delivery fee?

Delivery is included with custom balloon garland installations.

For Grab & Gos, we offer porch/local (Royse City, TX) pickup, for delivery there will be an additional fee added to individual Grab & Go pricing.

Do you pick up my balloons after?

No, the balloons are yours to keep! Cleanup is available at an additional charge.

If you included a backdrop/other rental item in your booking - these items will be picked up.